Our Guarantee

ISIS guarantees that the materials and workmanship in every product will stand up to the use for which it was designed. Products are fully warrantied to the original purchaser against defects in workmanship and materials for the life of the product. Warranty does not cover damages caused by improper care, accidents or natural breakdown of materials over extended use or time. All defective or damaged products should be returned to us for examination and evaluation. Product must be returned postage paid and be cleaned before return. Products found defective will be repaired or replaced, at our discretion.

Return Policy

We hope that your purchases from ISIS will meet your needs. If you are not satisfied, and would like to return or exchange the garment you ordered, either use the return form provided or contact us via email, fax or telephone. If you are dissatisfied, and are not interested in an exchange, we will process a refund to your credit card. For intimates returns & exchanges please call our customer service team at 866-875-8689.

If you do not have our return form, click here to download a printable version.

Our returns address is:

ISIS c/o CDEC
148 A Bryce Blvd
Arrowhead Industrial Park
Georgia, VT 05454

Please note that if you purchased your ISIS product from a local store, we request that you work through that dealer on any return issue, if possible. If you purchase an item through our website, unfortunately it cannot be returned at a local store. Thanks for your understanding!

Toll-free (866) 875-8689 · One Mill Street, Suite 203, Burlington, VT 05401 · USA